Terms and Conditions



We reserve the right to change the following terms and conditions at any time. Any such changes will take effect when posted on the website and it is your responsibility to read the terms and conditions on each occasion you use this website. Your continued use of the website shall signify your acceptance to be bound by the latest terms and conditions.


Please note that the information we provide can be found without charge by searching yourself within the public domain is not affiliated or associated with GOV.UK

A Life in the UK Test can be booked at a lower cost but this does not include our services & cancellation finder

To use the official GOV site please go to

We will take all reasonable precautions to keep the details of your order and payment secure. We are only liable for the £29 administration fee. This service is provided without any warranty or guarantee as to its accuracy, and usage of this service or website is at your own risk. Once you have paid for your Life in the UK Test, we will contact you within 24 - 48 working hours to confirm your booking via email. If you have not received your test confirmation within 48 working hours of making your payment then please contact us at immediately with your payment reference number and booking number. (Please note that working days exclude Saturday, Sunday, Bank Holidays and all National United Kingdom Holidays).

Privacy Policy - The information we collect via the Website may include. 1. Any personal details you knowingly provide us with through forms and our email, such as name, address, telephone number etc. 2. In order to effectively process credit or debit card transactions it may be necessary for the bank or card-processing agency to verify your personal details for authorisation outside the European Economic Area (EEA). Such information will not be transferred out of the EEA for any other purpose.  Under no circumstances will we hold sensitive payment details such as your card number, expiry date and security code. All transactions are handled through our accredited merchant.

What we do with your information - Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used for booking your life in the UK test on line. The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, Nominet UK, and any third parties connected to us expressly exclude: •    All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity. •  Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any web sites linked to it and any materials posted on it. This does not affect our liability for death or personal injury arising from our negligence, or our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, or any other liability which cannot be excluded or limited under applicable law.

Cancellations - All cancellations are carried out within 48 hours when requested. However, we need 7 working days notice before the test is due to take place, to enable a cancellation of the booking without forfeiting the full amount. Rescheduling a test is included as part of the booking service. Please note that all cancellations can be charged an amount of £10 off the full original payment. Once a payment has been processed, a booking fee will be deducted from all original payments if they are cancelled for unforeseen reasons by or the candidate. If you do not forward on the correct information and your test is cancelled or do not cancel your test in time or simply do not show up for your test  you will be still be charged an administration and cancellation fee. Once a refund has been issued by, it can take up to 10 working days for the funds to successfully be reversed back to the original method of payment.

Once you have paid for your Life in the UK Test, we will contact you within 24 - 48 working hours to confirm your booking via email regarding all the information you have given is correct 

Please ensure all enquires are emailed to  

All relevant enquires will be responded to within the next 24 working hours